Refund policy

All sales are final. By completing a purchase from Clementine Garden Candles, you agree to this No Return, No Refund Policy.

No Returns or Refunds
We do not accept returns or issue refunds for any reason, including but not limited to: change of mind, ordering errors, or dissatisfaction with the product.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us at clementinegardencandles@gmail.com within [5–7] days of delivery with your order number and photos of the damage. We will review your claim and, at our discretion, may offer a replacement or store credit.

Lost or Stolen Packages
Once a package is confirmed delivered by the carrier, we are not responsible for lost or stolen items. Please contact your carrier directly.

Order Cancellations
Orders cannot be cancelled once they have been placed and confirmed.

Contact
Questions? Reach us at clementinegardencandles@gmail.com.